Review of Ishan Netsol Pvt Ltd, Also Known as City Broadband WiFi in Surat
In our today's review, we will be discussing one of the prominent internet service providers in Surat, Ishan Netsol Pvt Ltd, also known as City Broadband WiFi. We will provide a comprehensive review based on our firsthand experience and the feedback we have gathered from customers in Surat, giving you an in-depth understanding of their services.
Overview of City Broadband WiFi
City Broadband WiFi, being a part of Ishan Netsol Pvt Ltd, is a well-established provider in the telecommunications sector. Known for their reliable and robust network, they offer a range of internet services catering to both residential and commercial sectors. Their primary market is the city of Surat, a major commercial hub in Gujarat, India.
The Service Quality and Usability
When it comes to service quality and usability, City Broadband WiFi has mixed reviews among its customers. Based on our personal experience and feedback from various sources, we have assigned a 3.5 out of 5 star rating for services in Surat city. This rating takes into account various factors such as signal strength, customer support, pricing, and service reliability.
Signal Strength and Coverage
City Broadband WiFi offers a decent coverage across Surat, with a reasonable signal strength in most residential and commercial areas. However, there are still some locations where the signal can be weak or intermittent. For instance, older buildings or areas with dense concrete structures may experience connectivity issues.
Pricing and Tariffs
Regarding pricing, City Broadband WiFi competes in the mid-range category. They offer different tariff plans for both residential and commercial clients. However, the exact cost varies based on the plan you choose and the area where you live in Surat. Customers often report that the services are fairly priced, especially compared to other providers in the city.
Customer Support and Service Reliability
Customer support is generally acknowledged as one of the strong points of City Broadband WiFi. They provide 24/7 support through phone, email, and live chat. Their representatives are generally responsive and helpful, making it easier to resolve issues promptly. As for service reliability, while the network is considered reliable, there have been occasional outages and connectivity issues, particularly during peak usage times or during maintenance.
Pros and Cons
Here's a quick breakdown of the pros and cons of choosing City Broadband WiFi for your internet needs in Surat:
Pros
Strong customer support Reliable internet service Competitive pricing Good signal strength in most areasCons
Intermittent connectivity in certain parts of the city Potential price hikes during new plan launches Limited technical support during off-peak hoursChoosing the Right Plan
To help you make an informed decision, here are some tips on choosing the right plan for you:
Assess your internet usage: Depending on whether you are a light user or heavy user, choose a plan accordingly. Consider your location: If you live in an area with known connectivity issues, consider a plan that includes unlimited support or higher data limits. Read the fine print: Always review the terms and conditions of the plan to avoid hidden fees or restrictions.Final Thoughts
In conclusion, City Broadband WiFi, a part of Ishan Netsol Pvt Ltd, offers a reliable and accessible internet service in Surat. While their services are not without some drawbacks, the overall quality and customer support make them a solid choice for internet users in the city.
Thank you for reading our review. We hope it will be helpful in making your decision. Upvote if it was useful and feel free to share it with your friends and colleagues. Regards, Best Software Company in Surat.